David's Blog | Misc ramblings about things in general, work and technical items of interest.

Archive for March 2013

Mar/13

4

HP ToolboxFX Error on Startup

I’ve run into this problem a couple of times in the past 2 years and it takes me too long to find the resolution, so I’m posting it here.

HP ToolboxFX is a system tray program for some HP printers. From time to time, a system change causes the program to fail on reboot and you receive an alert message (see picture below) ¬†stating “HP ToolboxFX has encountered an error and can not recover.” Once the error is displayed, I can’t print anything. It’s likely do to some change in IP or USB port numbers, but here is the quick fix:

  • Go to the following directory¬† C:\ProgramData\Hewlett-Packard\ToolboxFX\Settings
  • Under this directory delete all the files in Settings folder
  • With the printer connected and on, reboot the PC

HPToolboxFX_Error

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